Privacy policy

Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase through https://www.aschaatelier.com/ (referred to as the “Site”).

Personal Information We Collect:
When you visit the Site, certain details about your device are automatically collected, such as your web browser, IP address, time zone, and cookies that may be installed on your device. Additionally, as you navigate through the Site, we collect information about the pages or products you view, the websites or search terms that directed you to the Site, and how you engage with the Site. We refer to this automatically gathered data as “Device Information.”

We collect Device Information through the following technologies:

  • Cookies are small data files placed on your device or computer, often containing an anonymous unique identifier. To learn more about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log files track actions that occur on the Site and gather data like your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels are electronic files that capture details about how you navigate the Site.

Additionally, when you make a purchase or attempt to make one on the Site, we collect information like your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. This is referred to as “Order Information.” In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

How We Use Your Personal Information:
We use Order Information to fulfill any orders placed on the Site, which includes processing your payment details, arranging shipping, and sending invoices and order confirmations. We also use Order Information for the following:

  • To communicate with you;
  • To screen orders for potential risk or fraud;
  • To provide you with marketing information or promotions related to our products or services, based on your preferences.

Device Information is used to identify potential risks and fraud (particularly your IP address), as well as to enhance and optimize our Site by analyzing customer behavior and evaluating the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information:
We share your Personal Information with third-party services to help us utilize it, as described above. For example, we use Shopify to manage our online store — you can learn more about how Shopify handles your data here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to better understand how visitors interact with our Site. You can find out more about how Google uses your information here: https://www.google.com/intl/en/policies/privacy/. If you prefer, you can opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout.

In some cases, we may also share your Personal Information to comply with legal obligations, respond to court orders, search warrants, or other lawful requests, or to protect our rights.

Behavioral Advertising:
As mentioned, we use your Personal Information to provide you with targeted ads or marketing that may be relevant to you. For more details on how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the following links:

Alternatively, you can opt out of some of these services through the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

Do Not Track:
Please note that we do not modify our Site’s data collection or usage practices when we detect a Do Not Track signal from your browser.

Your Rights:
If you reside in Europe, you have the right to access any personal data we hold about you and request its correction, updating, or deletion. If you would like to exercise this right, please contact us using the details provided below.

Additionally, if you are based in Europe, we process your information to fulfill any contracts we may have with you (such as when you place an order through the Site) or to pursue our legitimate business interests outlined above. Be aware that your data may be transferred outside of Europe, including to Canada and the United States.

Data Retention:
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete it.

Changes:
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us:
If you have any questions about our privacy practices, would like more information, or wish to file a complaint, please reach out to us via email at aschafurniture@gmail.com or by mail at the following address:

172 Fairywell Road, Timperley, Altrincham, WA15 6XD, United Kingdom.