Refund policy
Bespoke furnitue - Commission work
Returns will not be accepted if you simply changed your mind about the piece, as it has been meticulously described and accurately depicted in the listing. However, feel free to request additional photos before making your decision to purchase.
Other furniture
If you wish to return furniture, please inform us within 14 days of receiving your item. The furniture must be returned within 28 days using a fully insured courier service. Please note that courier costs are non-refundable, and the cost of return shipping is the buyer's responsibility.
Other products
To qualify for a refund, all items must be returned in their original, unused condition. Paint must be returned unopened to be eligible for a refund. Please notify us within 14 days of receiving your item if you wish to return it. All returns must reach us within 28 days of the purchase date. Please note that postage costs are non-refundable, and return shipping is the buyer's responsibility.
All products
If an item is returned damaged or showing signs of use, we reserve the right to deny a refund.